State Farm® Insurance Agent Eric Lu

"Alex has been helping me with my insurance needs for a couple years now whether it’s for my car, home or life insurance she always takes the time to explain and make sure I understand all my policies besides her being very knowledgeable and understanding she makes sure I get the best rate I truly appreciate the work she does and am very happy to be a customer here! Thank you."

"Worked with Vickie Criswell on my nephew’s insurance. She was knowledgeable and patient with all my questions, made suggestions to get the best rate for him, professional and friendly. The experience was so good I decided to move my accounts over to Eric Lu’s office to continue working with Vickie. These folks know the insurance business so you’re definitely in good hands! They’re going to be stuck with me as a client for years to come! Give Vickie or Eric a call. You won’t be sorry!"

"My experience with this location of State Farm Insurance is so awesome! Eric Lu explains in detail the type of policy I have. The benefits and long term benefits in such clarity. I suggest if anyone needs insurance coverage go to this location on Lawrenceville Hwy. I'm impressed as well with the staff and their knowledge thorough the years on how importance of family value through life insurance."

"Eric Lu has been my agent for bundled homes and auto for 20 or more years now. Once he added his Associate, Mackalia, he became like family...she is soooooo good to work with!. Always sends a reminder when policy is due then reminds us of the reminder!!! Honest and trustworthy are the words that come to mind...simply the way it SHOULD be done."

"I never have to get in contact with our insurance office but I have recently for personal matters. Everyone at office is very lovely for the exception of the lady that answers the phone, Vicky. I understand that she is only a life insurance agent however, every time I have to call the office and she answers the phone unpleasant it has gotten to point where every time she answers the phone I must ask for someone else. The other girls in the office are a lot more helpful or they at least usually are. until recently Mackalia was supposed to help me reactiviating insurance on a vehicle on my policy I called her on a Thursday morning, I explained to her what was going on and she assured me that the insurance would be reactivated the next business day being Friday. I called Friday morning to ensure it was processed and Mackalia told me it wasn't in the system and I asked her why and she later changed up what she originally said to me on the phone and said it will now take 3-5 business days. Thank god I gave her a call because I would have been driving the car uninsured which is a big no no. I'm not sure if she just forgot and tried to cover herself or maybe didn't even feel like it in the system because when I asked she said " I haven't put in yet " lead. and I have done this before but it has never taken this long and stated its a new protocol but who knows."

"Eric Lu and his team have been for our businesses and personal matters for over 10 years now. They are always available and suggesting to us the best options for insurance and security. Statefarm is already a great insurance company. The products they offer is similar to their competitors but they are "co-op" business that incentives each insurer working together. Eric Lu is passionate about what he does and cares for his customers. If you are searching for someone that is reachable and keeping an eye for your benefit, please consider Eric Lu's office for Statefarm."

"I almost never have to call my insurance office but when i do the agent at this location, Vicky, does not seem to want to assist me for some reason. She once transferred my call to her colleague because she messed up and never submitted a change that i requested on my policy, after assuring me that she did. I ended up finding out about it only because i still got billed for it. All my calls with her have been unpleasant and i have even been hung up on in the middle of asking a question. Thankfully her colleague, Mackalia has taken over on more than one occasion and answered all of my questions and concerns."